Articles

We Like This Manager, But Are They Qualified? Apr 15, 2019

Previous columns addressed management options and contracts. After selecting the desired type of management services, how can a board know if a manager prospect is qualified?

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Selecting a Management Company: The Contract Apr 08, 2019

The previous HOA Homefront column discussed choices in association management.  If the association decides to hire a management firm to provide service, the management contrac...

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Association Management: Associations Have Options Apr 01, 2019

Choosing management assistance is one of a board’s most important decisions. Even the smallest associations will benefit from some form of professional management.

 

What is...

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Reader Questions - Evaluating Management: Management Companies Respond Mar 25, 2019
 

Kelly,

I am a HOA Board member, and our management company contract is coming up for renewal. We realized we have no formal way of evaluating how they are doing....

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Reader Questions - Is Our Manager Licensed? May 07, 2018

Dear Kelly,

I recently purchased a condominium, and have discovered many improprieties with my HOA. I complained to the Attorney General who told me they can’t do much. The

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New Year’s Resolutions [Part 4] – The Service Provider Jan 15, 2018

As the association’s service provider, I resolve to:

Number one:

    1. Follow the Golden Rule. [treating others how I want to be treated]

Proposals:

    1. Give the board t
    2. ...
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New Year’s Resolutions [Part 3] – The Manager Jan 08, 2018

As the association’s professional manager, I resolve to

Number one:

    1. Follow the Golden Rule.

Attitude check:

    1. Remember I am a professional, and will give the boa
    2. ...
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New Year’s Resolutions [Part 2] – The HOA Member Jan 01, 2018

I, the HOA member, resolve to:

Number one:

    1. Follow the Golden Rule: treat others as you would like to be treated.

My attitude:

    1. Not refer to the HOA or board as
    2. ...
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New Year’s Resolutions [Part 1] – The Director Dec 25, 2017

As an HOA director, I resolve to:

Always:

    1. Follow the Golden Rule.

Reboot my attitude:

    1. I don’t control my neighbors, I serve them. An attitude of service will h
    2. ...
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Manager: It Might Be You, or Maybe Us Sep 11, 2017

Many associations struggle with a poor manager relationship, resulting in a frustrated board or a terminated manager. However, such struggles can sometimes arise from the boar...

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Exclusive Use Common Areas: What You Might Not Know Mar 06, 2017

Many condominium buyers do not understand what they bought until long after becoming an owner. Condominiums consist of two elements: A “separate interest”, called the “unit”, ...

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Reader Questions - Delinquent Neighbors, “Certified” Managers Oct 24, 2016

Mr. Richardson,

Shouldn’t the board be pursuing legal action against homeowners who are in-default of their association fees? I spoke with one of the members of the Board,

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